Palm Harbor Homes
Reviews and Complaints
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Verified Reviewer | Eugene, OregonDON'T BUY A PALM HARBOR HOME
Preferred solution: Deliver product or service ordered
Run away as fast as you can because this company did nothing but lie about everthing.
- Quality is below sub standard
- Are cheap
- Poor quality and workmanship for the price
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey cheat and lie, and use materials
- Customer service
- Are cheap
- Company does not care about customer service
Preferred solution: Let the company propose a solution
It was the worst and I still haven't gotten my money back.
Preferred solution: Full refund
More JUNK for your money!
Paid $150k for a custom home. Home showed up late after they got my money.
Late home showed up in horrible condition. Floors peeling up, ceiling warped, Padsite was trash Repairs” where a *** job. Upgrades=trash! Upgraded element flooring tile a joke.
“Wood” cabinets are not wood.
Insulation in the home didn’t pass minimum requirements. See my YouTube videos -Bubba’s Palm Harbor Home Reviews!
Waited a long time for our home, for such a big disappointment !!
Our home buying experience from Palm Harbor was the biggest headache I’ve ever delt with, the contract companies hired to install the carpet, central air, shingles prolly worked for Stevie Wonder!! I’ve never delt with such ignorant people ever!!
Faulty vents / sealant/ on roof
We have had our home for seven years. Approximately two years ago we had leaks in our house which damage the ceiling on the inside.
Palm Harbor came and supposedly fix this problem by replacing all the vents and resealing. I have now had to call my insurance company again to only find out that the vents were not sealed properly and now I have a leak issues again! There is damage to the ceiling in the house again. And when I have tried to contact palm harbor in Austin I have to deal with some guy name Marcelo.
He’s very rude, he has not return my phone call since March About a telephone wire after he told me to let him check on something. Granite I understand that Home is most likely at warranty but this is an ongoing issue.
I’ve had roofers tell me this roof is not installed properly at the marriage line. This roofing issue is turning into a nightmare!
Get Your Roof Inspected if Palm Harbor Built Your Home.
When our triple wide 2980 sq ft home was purchased the sales office "offered" an upgraded 25 year shingle. Of course nobody mentioned the roof was only guaranteed for 10 years regardless of the upgrades. Guess what, the roof leaked at 9 1/2 years. The gable valley flashing rusted out and the resulting leak caused mold to form in the dining room ceiling. The spot was about 3 feet square.
Called Palm Harbor's West coast plant on Oregon to see about addressing the issues. After looking up the purchase date the General Manager actually laughed at me on the phone and went on to explain that all warranted items remaining on the home were null and void and had been for the last two years thanks to the Chapter 11 Palm Harbor was granted. The GM confirmed that all Palm Harbor homes built prior to the Chapter 11 had been affected. Literally thousands of homes nationwide were affected. No notice was sent advising of the Chapter 11 and after closing for a couple of days it's back to "Business as Usual" for Palm Harbor. The only ones getting shafted are the the home owners and the suppliers of goods and services previously purchased by Palm Harbor.
I had a local roofing company replace the flashing on both gables, damaged sheeting, felt and 7 bundles of shingles at a cost of $2200.00. The owner of the roofing company also commented about the faulty installation of the shingles, apparently by a worker who was poorly trained or simply unqualified. The 3 tab shingles require a minimum offset of 6" on each successive row to provide proper runoff.
The company that supplied the shingles informed us the would only guarantee the shingles if they had been installed per specs.
Now the roof is leaking over the master bathroom and I discovered holes, about 18" square, were cut in the roof sheeting to facilitate winching the three separate roof elements together. These holes were not filled or patched in any way and the only thing between the attic space and the sky is the felt and the shingles. One of the holes, over the master bath, has a wall board screw hanging out the bottom of the felt and has rusted out to the point rain water now travels down the screw and drips on the ceiling inside the attic.
Be VERY WARY of the manufacturing standards of Palm Harbor Homes.
At the very least get a home inspection after the installation. Buyer beware and proceed at your own risk because you can't depend on Palm Harbor to do the right thing. Extremely unethical way to do business.
- Poor quality and workmanship for the price
Preferred solution: Let the company propose a solution
DON'T DO BUSINESS HERE
- Poor quality of workmanship
- Work not done as agreed upon
- Customer service
Preferred solution: Full refund
My experience
- Product fit our needs and budget
RUN!!!!
Liers, Cheats and Thieves
Horrible worst investment ever
- Poor quality and workmanship for the price
- Things not done on trailer
Preferred solution: Let the company propose a solution
Roofing
2018 Kingston home the roof already needs to be replaced was put on wrong had a certified roofer look at it now will cost $8,000.00 are more to replace.
Go somewhere else!
Go somewhere else! Have had my house for almost a year and still trying to get them to fix stuff my back door leaks everytime it rains and water gets in.My floor now it has soft spots.
I have called and called and sent emails with no response the last response I got was from the manager. He said if you wanted a brand new house you should have paid the extra $12,000! We gave you a good deal on a new house.... they have fixed some things but it took two to three months for them to fix it.
They use sorry subcontractors to do their work and do poor work at Best. The quality they say they have in their houses from the factory I do not see. I have attached some pictures.
Most of these are the condition they gave me the house in.The ones of the back door with the bad gaps and water damage they have tried to fix that 3 times over an 11 month period and said that is as good as it gets..... I have a LOT more pictures if anyone is interested I can send them to you.
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Did they fix it ?
Paid 150k for a FEMA Trailer
I’m with you we bought our house in2015 suppose to be a modular theirs liars ; roof leaked because they did not put it on correctly ; cabinets are not real wood their peeling ; house not put together theirs a gap in floor ; my list goes on and on
Palm Harbor is over priced FEMA Trailers!!! Look for my review on YouTube.“ Bubba’s palm harbor home review “
Mine came from Austin too! 140k full custom...
Junk! So many things wrong! We have been fighting to get things fixed!
Wish I had a time machine and go back and buy from Clayton. They should be ashamed.